• Individual Taxpayer Login

    You must have your City Tax Account number to use this Tool. If you do not have or know your City income tax Account Number and filed a prior year return; use this website link http://www.grcity.us/7274 to obtain your Account Number.

    You must provide all of the requested information including your email address, Last Name, the last four digits of the Social Security Number for the Primary Taxpayer and the amount of tax due as reported on your 2016 Grand Rapids return line 23b. An exact match of data is required.

    For security reasons, an Account Number or the amount on Line 23b cannot be provided in response to an emailed request.

    Questions can be emailed to the Grand Rapids Income Tax Department at grincometax@grcity.us. Be sure to include your complete name, address and contact telephone number.

    All users must activate their account on an annual basis.

    • 1. If this is your first visit to the site for the current tax year you must first activate your electronic filing account in order to log in. Click on the "activate your electronic filing account" link.

    • 2. If you do not know your account number, click here to look up your Account Number.

    • 3. After successfully entering your Account Number and Last 4 digits of your SSN, you will need to create a PIN and Password, provide your email address and select your security question and image.

    • 4. Once this is complete you will be able to login at Step 2 to use the Tool.

    STEP 2) REGISTERED USER LOGIN / Complete 2017 tax return – If you have not activated your tool account, please go to Step 1 to activate account for this tax year. Enter your Account Number below to login and complete your 2017 tax return. You may be eligible to e-file your return. You may print, save or view your completed and/or e-filed 2017 Individual Income Tax Return. This site may provide estimated payment vouchers if the estimate is completed as part of your tax return.

    Enter your account number:

    Account Number:

    3) View estimated payments on individual accounts for tax year 2017 - Click here

    4) Forgot your PIN? - Click here to have your PIN information displayed. You will be required to enter your last name, account number and the e-mail address you used when you created your account. When accepted by the City of Grand Rapids, your PIN will be displayed to you.

    5) Forgot your password? - Click here to have your password information displayed. You will be required to enter your account number, last name, and PIN that you used when creating your online Tool account. When accepted by the City of Grand Rapids, your password will be displayed to you.

    6) Forgot your Account Number? Click here to look up your Account Number.