• Create a User Account

    Please enter in the information provided to you in the input boxes below. Return to the Login Page.

    If you do not have a account number and PIN please call (616) 456-3415 or email the City of Grand Rapids. Accounts will be created within 24 hours of receiving your PIN.

    PIN: * required
    Account # (ex: 123456789W):
    Your Account Number is your FEIN with a capital W on the end.
    * required
    Federal ID # (do not enter "-", e.g. enter 12-3456789 as 123456789): * required